Delivery ( we deliver our items only in San Francisco )
We deliver our items only in San Francisco.
We hand-deliver our items for a flat $15 delivery fee.
Basically we don't offer same day delivery. Also we don't arrange a time to deliver. Before delivering, we will call the recipient and set up delivery time.
Order and Delivering FAQ
I've changed my mind and want to cancel my order.
- No problem! Orders that haven't been shipped can be canceled. Just email us here.
My plant was damaged in shipment. Can I get it replaced or get a refund?
- We package our plants very securely so they arrive in the best possible condition. If your order arrives in less-than-stellar condition, email us a photo of the damage. We'll deliver a replacement at no extra charge or issue a refund ASAP.